DYNASTEPP · GOOD TO KNOW
Terms & Conditions
The terms that apply when you use our store and purchase our products.
About Dynastepp
This store is operated by Dynastepp, 6 Rue Garcia Lorca, 30900 Nîmes, France. For questions about these terms or an order, contact [email protected].
Products & prices
Prices are shown in USD. Product pages describe the item, composition, size options, color, and care instructions. Select the appropriate size and review the measurements before purchasing. Colors may appear slightly different depending on your display. Items may be updated or removed from the catalog.
Checkout & payment authorization
When placing an order, provide accurate contact, shipping, billing, and payment information. By submitting a payment, you authorize the charge for the amount shown at checkout through the payment method you select, subject to successful processing. A failed or canceled payment does not constitute a completed purchase.
Order acceptance
Submitting a checkout request alone does not confirm that an order has been accepted. Order acceptance is communicated through the order confirmation issued after the relevant payment and order checks are completed. If there is a question about an order or its status, contact us with the available reference details.
Shipping
Free standard shipping is available to the 50 United States and Washington, D.C., excluding U.S. territories and APO/FPO/DPO addresses. Handling takes 1–2 business days; transit after dispatch takes 3–4 business days. The combined estimate is 4–6 business days, subject to the business-day and cutoff rules. Delivery estimates are not guarantees. Our order cutoff is 07:00 PM (GMT−06:00) Central Standard Time (Chicago), fixed at UTC−06:00 throughout the year and not adjusted for daylight saving time. Orders placed before the cutoff on a business day use that day as the processing start date. Orders placed at or after the cutoff, on a weekend, or on a U.S. federal holiday use the next business day. See our Shipping Policy for the full details.
Returns & refunds
Request a return within 30 days of delivery. Items must be unused, unworn, unwashed, in original condition and packaging, with tags intact where provided. There is no restocking fee. Contact us before returning an item. We cover return shipping for company error, damage, or defects; customers cover change-of-mind return shipping. Approved refunds are returned to the original payment account within 10 calendar days. Please read the Return & Refund Policy for the full process.
Website use
Use the site lawfully and do not interfere with its operation or misuse another person’s information. Original brand content and site assets may not be used in a way that infringes applicable intellectual property rights.
Questions & statutory rights
Contact [email protected] with product, payment, delivery, or return questions. These terms do not limit rights that cannot be excluded under applicable law.